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Jackpot City Casino Review For New Zealand Players

NZ $1,600
Play now
Minimal deposit
Withdrawal Times
24-48 hours
Withdrawal Limit
$4,000 Weekly
Payout Speed
Bonuses & Offers
Overall Rating
About Casino
Digimedia Limited Casinos
Number of games
Game providers
Operating System
Windows, Android, Linux, Mac, IOS
English, Français, Chinese, Finnish, Italian, Norwegian + 18 more
Malta Gaming Authority
  • A wide range of pokies
  • Helpful customer support team
  • Welcome bonuses and loyalty program
  • Welcome package is to be wagered in pokies only


Jackpot City is an international online gambling website offering 500+ casino games, generous bonuses, and mobile applications. It was established in 1988 and, since then, has attracted gamers with its cutting-edge games and advanced features. The casino is reportedly one of the most popular gambling sites in New Zealand. Still, some players doubt whether it’s a trustworthy website or not. This review will shed light on many questions and let you understand what Jackpot City Casino offers to NZ players and whether investing your time and money in it is a good idea.

Jackpot City Casino Bonus Offers & Promotions

Players from New Zealand will be pleasantly surprised to find a wide range of promotions at Jackpot City Casino.

  • The Daily Deal is an everyday promotion program that guarantees a certain Jackpot City bonus every day. The amount is personal and depends on each player’s performance.
  • The casino doesn’t have a no deposit bonus, but it allows spinning the Bonus Wheel and winning great prizes.

However, among all the promotions, the welcome package is the most anticipated by new players.

Welcome bonus

Jackpot City Casino runs a competitive and beneficial promotion for all new players. Under the terms of the Jackpot City Welcome Bonus, new players are eligible for a $1,600 welcome bonus if they meet the following requirements:

  • Make your first deposit, and the online casino will match 100% of it. As a result, new players can receive up to a $400 bonus on their first deposit.
  • While most casinos only offer welcome bonuses on the first deposit, the Jackpot City bonus program extends the promotion to the second, third and fourth deposits as well. Each time the gambling operator doubles the deposit amount, it cannot exceed $400.

To take advantage of the promotion, players from New Zealand must first create an account on the casino website. To activate the bonus package, you must deposit at least $10, and you will receive another $10 bonus. If you want to make a $1 deposit, you should make it your fifth deposit. You will not receive the credits if you add less than $10 during your first 4 deposits.

It is important to remember that you only have 7 days to claim the bonus after signing up. It will be invalid and permanently lost if you do not claim it within this period. No promo code is required to activate free credits; if you deposit the minimum required amount, it will be activated automatically.

Although it is easy to get bonuses, they can only be withdrawn after successfully completing the wagering requirements of the program. This means that you cannot withdraw bonus money; you must bet the amount of your bonus 70x and withdraw the winnings.

It is important to remember that bonus money must be wagered on certain games. Different games contribute differently to wagering requirements. For example, the contribution of most slot machines is 100%, while the contribution of most table games, such as poker and blackjack, is only 8%. This means that you cannot bet more than $8 on these games.

Games at the Casino Lobby

According to the official information on the Jackpot City Casino website, the casino has more than 500 games available for its international and New Zealand players. There is a great variety of slot machines, video slots, table games, and cutting-edge live dealer games.

The casino has an incredible selection of over 300 award-winning slots and video slots. Depending on their preferences, gamblers can play traditional three-reel slots or modern five-reel video slots. The games have innovative features, advanced graphics, and exciting bonuses, including free spins and bonus rounds. If you’re a slots fan, you should definitely play Mega Moolah, Game of Thrones, and Terminator II. These Jackpot City slots are full of amazing prizes ready to be won.

The gambling operator also offers a great selection of table games. Whether you’re an experienced gambler or a newcomer, you’ll find a suitable game for you. Multifire Roulette, European Roulette, and DeReal Blackjack are three of the best table games on the website.

Just like the name suggests, live casino games are casino games that are streamed in real-time. Unlike video slots and table games, you don’t play with the computer and its algorithm. Here, you play against the dealer – a human being. Playing a live dealer game is pretty exciting as you keep a close eye on every card, trying to find the pattern and calculate your chances of winning the game.

Most live dealer games on Jackpot City Casino are powered by Evolution Gaming, a multi-award-winning company developing iGaming solutions. Gamblers enjoy playing live dealer games such as Monopoly Live, Lightning Roulette, Dream Catcher, etc. Deal or No Deal can fairly be called the most exciting and anticipated live casino game where players have a chance to win big prizes. The good news is that you don’t need a computer to play these games. Players can access their favourite live dealer games anywhere through the JackpotCity app.

Software Providers

Jackpot City Casino offers 500 casino games, including slots, table games, and live dealer games. Most of these games are developed by two leading software development companies, Microgaming and Evolution Gaming. Let’s learn a bit more about these companies.

Microgaming is a legendary gambling software development company offering next-level gaming services and solutions for online casinos. The company is known for its contribution to the development of online gambling. In 1994, the company created and launched the first-ever online casino software.

Today, Microgaming is one of the few companies licensed by the online gambling authorities of the UK, Malta, and Gibraltar. The company creates modern, advanced game technologies that power the leading online gambling operators in the market.

Most games on Jackpot City were created by Microgaming. Here are a few of them:

  • Mega Moolah
  • Maor Millions
  • Tomb Raider
  • Games of Thrones

Yes, here at Jackpot City, customers have an exceptional chance to play the legendary Mega Moolah progressive slot. The game is known for its large payouts. In 2009, the game set a Guinness record by paying out the biggest winning of $6.4 million. In 2021, the game set another Guinness record by paying out a total of €3,947,030.58 to the winner.

While Microgaming creates slots and table games, Evolution Gaming powers live dealer games. The company aims to become the world’s leading provider of online casino solutions. The mission is to provide players with an excellent customer experience. Though Evolution Gaming is a relatively young company, it grew so fast that in 2020 the company acquired NetEnt, one of the leading software companies.

As a result of effective cooperation between Evolution Gaming and Jackpot City Casino, all the live dealer games here are powered by Evolution Gaming. For example, here, you can play Lightning Roulette, MONOPOLY Live, Live Blackjack, etc.

Jackpot City Casino Deposits and Withdrawals

Jackpot City has a dedicated page called “Banking” filled with useful information about all deposit and withdrawal systems. Check out some of them:

  • All customers from New Zealand can make instant deposits through Visa, MasterCard, and Visa Electron. They are considered the most popular, efficient and safest payment options globally. While deposits are processed within seconds, sometimes players have to wait 2-5 business days to receive the withdrawals.
  • At Jackpot City Casino, players can enjoy real money games and withdraw their winnings through e-wallets. The casino website supports Skrill and Neteller systems, allowing instant deposits and withdrawals globally. It’s an amazing option for players from New Zealand, as they can make secure payments at the online casino anytime.
  • Trustly is the third most popular payment method supported by Jackpot City Casino. The payment method was launched by Trustly Group in 2008. The system, also known as an open banking payment system, enables customers to deposit money into their casino account without using their credit cards. It significantly cuts the payment hassles and ensures fast transactions.
  • iDebit is another online payment system that allows customers to pay directly from their online banking accounts. To use their payment method, the customer should be at least 18 years old and have a bank account.

Luckily, most of the payment methods are available for customers from New Zealand. There is no need to convert the local currency to USD for depositing, as Jackpot City Casino accepts payments in NZD.

Unfortunately, the casino website doesn’t provide detailed information on the minimum and maximum amounts for deposits and withdrawals. But some reliable resources indicate that the maximum withdrawal weekly limit is $4,000. Loyal players can withdraw up to $10,000 daily.

There is also no official information from the gambling operator that indicates how fast deposits and withdrawals are processed. However, it’s safe to say that credit card and e-wallet deposits are completed within seconds. Withdrawals may take a couple of business days, depending on the bank.

However, players can accelerate the process by verifying their profiles beforehand. Going through the identity verification and profile confirmation processes is a must; otherwise, you won’t be able to withdraw your winnings.

Jackpot City Casino Mobile Experience

The online gambling operator pays particular attention to the mobile experience. A quick look at the website is enough to understand that the website is optimized for mobile devices such as smartphones and tablets. The website has a dedicated section for “Mobile Casino.” The dropdown menu includes the following categories:

  • Mobile Games
  • Mobile Slots
  • Mobile Blackjack
  • Mobile Roulette
  • Mobile Bingo
  • iPad Casino

It’s solid proof that all casino pages and games are optimized for mobile devices. So, players can access their favourite games via browsers without downloading additional apps.

However, those that find mobile apps more convenient can download the Jackpot City application right from the website. To access the installation pages, you should hover over the “Casino App” tab on the navigation bar. Then you can choose “iPhone App” or “Android APK”, depending on your device.

To complete the Jackpot City download, follow these steps:

  1. Visit the Casino App page on your device.
  2. Click the “Download on App Store” or “Android Download APK” buttons to download the application.
  3. Go to the settings of your device to enable downloads from unknown sources.
  4. Complete the installation and sign up to your casino account. Now you can access any game on the application.

Casino Security and License Protection

The Jackpot City Casino belongs to and is under management of Bayton Ltd., a company belonging to the CityViews group. Bayton Ltd is registered in Malta and is licensed under the Malta Gaming Authority. The casino has also been certified by eCOGRA, which is an independent, well-known and internationally recognized testing authority.

The “How We Keep Your Information Secured” chapter of the Privacy Policy clearly explains what measures the company takes to protect user information. According to them, the company uses physical and technological safeguards to prevent unauthorized access and maintain the security of user data. The website is protected by SSL encryption, firewall systems, authentication, and access control. However, since 100% protection is almost impossible, the company also warns about possible risks.

Customer Support for New Zealanders

If customers from New Zealand ever need assistance, the Jackpot City customer support team is available 24/7. You can contact them via email or live chat. Unlike live chat, it may take up to 48 hours for a support agent to get back to you with a solution. The delay can be caused by the NZ time zone difference or the difficulty of your issue. Nevertheless, the customer support department is very polite and willing to assist you with everything you need.


As proved in this Jackpot City Casino review, the gambling website is worth your time and money. The gambling operator partners with leading software development companies to offer its players the best and most advanced casino games. Currently, the website includes 500+ slots and table games. All new players can take advantage of the welcome package and claim up to a $1,600 bonus. Moreover, unlike most online casinos, Jackpot City Casino offers a mobile application so that players can access their favourite games anytime, anywhere.


Do I have to download the JackpotCity Casino mobile app to play on a portable device?

No, you don’t have to download the Jackpot City Casino mobile app. The casino website and games are optimized for devices with different screen sizes. So, users can either access the games via the mobile site or application.

Is Jackpot City a reputable casino venue?

Yes, Jackpot City is the trusted online casino for thousands of players. The website supports internationally recognized secure payment options and has a good reputation for paying out winnings. It is licensed by MGA and runs a legitimate business.

Does Jackpot City casino accept New Zealand dollars?

Yes, Jackpot City Casino accepts payments in New Zealand dollars. Players can make deposits via credit cards, such as Visa and MasterCard; e-wallets, such as Neteller and Skrill; or online banking systems.

What is the minimum deposit amount available at Jackpot City Casino online?

The minimum deposit at Jackpot City Casino is $10. This amount is required to activate the first deposit bonus package. However, it might not be necessary to claim a Jackpot City casino no deposit bonus.

Who is the owner of JackpotCity?

The Jackpot City Casino is owned and operated by Bayton Ltd. The company belongs to the CityViews group. It is registered in Malta and is authorized by the Malta Gaming Authority.

Article by Elliott Castle

I have been dedicating myself to the iGaming sector for over 5 years now. And I have held a variety of roles. The gambling business is my passion and I am well-versed in the online casino industry. I am full-time occupied as an expert with casinosnewzealand.co.nz. Outside of my work hours, I'm an active explorer (I have visited more than 30 countries to this day) and a tennis fan.